Transforming challenges into strategic solutions
Our customized services
Our team of experienced IE professionals offer customized services designed to enhance operational performance and drive business growth. Our projects are tailored to meet the specific needs of foodservice and retail businesses, aiming to optimize processes, increase productivity, and maximize ROI.
Performance Baseline
We assess and quantify the behavior and interrelationships of key performance indicators (KPIs) such as labor, service speed, and throughput to create a foundation for improvement.
Compare Platforms
Through our data-driven approach, we can cut through opinions and bias to objectively compare the relative performance of different prototypes or measure the effect of initiatives.
Benchmark Comparison
Leveraging 100's of project datasets, we compare your KPI performance to the competition, quantifying the opportunity gap and establishing tactical priorities.
Identify Capacity Limits
Our assessment study is designed to uncover capacity limits preventing higher sales throughput and service, whether equipment, people or other resource.
Opportunity Assessment
Through root-cause analysis, we identify, describe and assess the feasibility of opportunities to improve the efficiency and effectiveness of the operations platform.
Strategic Improvement Plan
We develop a strategic plan of prioritized initiaves to fundamentally improve the business, consisting of both immediately actionable and longer term initiatives.
Engineered Labor Standards
Using time studies, motion analysis, and best practices, we create fair, accurate labor standards that enhance productivity, workforce planning, and operational efficiency.
Ideal Labor Model
We design Ideal Labor Models by analyzing workflows and operational demands, creating optimized staffing plans that align with business goals, improve efficiency, and balance labor costs with service quality.
Service Deployment Guidelines
We develop Service Deployment Guidelines that align labor resources with customer demand, ensuring efficient staffing, consistent service quality, and operational flexibility across various business scenarios.
Labor by Menu Item
We allocate both service and non-service labor (such as prep and dishwashing) to understand the true labor costs associated with delivering a menu item, facilitating menu engineering and rationalization.
Process Improvements
We identify and evaluate process improvement opportunities by leveraging labor standards and modeling to analyze workflows, uncover inefficiencies, and implement solutions that optimize productivity, reduce costs, and improve overall operations.
What-If Analysis
Our labor models provide dozens of input parameters and modeling logic to discriminate the potential impact of virtually any business change, including procedures, transaction profiles, or sales patterns.
Scheduling Software Setup
We configure 3rd party software by translating labor standards into setup parameters to ensure accuracy and alignment with business needs. Our process includes validating software output and evaluating tool effectiveness.
Pilot Test
We can support the deployment of labor guidelines, software, and other tools by KPI performance monitoring, direct observation, and ad hoc analysis.
Labor Model Maintenance
A labor model is only effective if it aligns with the current state of the business. As procedures, menu, and customer patterns shift, we can update the labor model to ensure that your labor guidelines grow with you.
Design Basis
We analyze historical sales patterns, cross-referencing appropriate industry trends, to establish appopriate sales throughput targets by revenue center, correlating annual sales to more useful weekly and hourly timeframes.
Process Reengineering
Through detailed process analysis and work measurement techniques, we engineer ideal work methods and job design to reduce non-value-added steps and achieve better work balance across team members, enhancing platform productivity.
Capacity Matrix
We carefully calculate capacity requirements to rightsize the facility design, analyzing workload forecasts and resource demands to ensure optimal space utilization, streamlined resources, and scalability for future growth.
Concept Planning
We establish platform requirements, then iterate several concept sketches showing alternative combinations of flow, job design, and adjacencies to rapidly evaluate potential design directions, setting the foundation for a successful deteiled design.
Equipment-Tech Application
“The technology you use impresses no one. The experience you create with it is everything.” – Sean Gerety
We agree with Sean, so we carefully research and recommend equipment and technology that optimize processes, boost performance, and improve worker and customer experiences.
Workstation Design
We develop optimized workstation design drawings to enhance ergonomics, capacity, and efficiency. Whether fully custom, buyout, or somewhere in between, we create effective designs that balance cost with performance.
Planograms
Anything new requires instructions, so we document the location and quantity of all smallwares, ingredients, and packaging to explain the operation of our workstation designs.
Facility Layouts
We create schematic drawings showing the location and relationship of equipment, workstations, technology, and other functional elements, essential for visualizing the space, documenting design intent, and evaluating impact.
Mockup Simulations
In order to test innovative new designs, we build and test a full-scale mockup of the new design, trystorming solutions, refining design details, facilitating subjective walk-thru reviews, and demonstrating KPI performance potential.
Implementation Support
To ensure fidelity to design intent and the realization of impact, we provide cross-functional support throughout the handoff process, consulting at key stages of the implementation process.
10-20%
Speed of Service
5-25%
Capital Invesment
10-25%
Throughput
1-3%
Labor %
Streamline operations. Achieve more.
Today is the day to unlock The Productivity Advantage for your business.
Ready to solve your toughest challenges? Let’s collaborate to build smarter, more efficient systems today.
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